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Conditions of Use

Legal conditions of use of the site

1. Object.


1.1. These legal conditions regulate the use and access conditions of the website (hereinafter the "site"), a website owned by the company (hereinafter) "Grupo TodoLuminosos".


1.2. The use or access to this site implies that you (hereinafter "user") acknowledge having read and understood these legal conditions of use, and agree to comply with them in their entirety.


1.3. If you, as a user, do not agree with any of these conditions, you must stop accessing this site.



2. Ownership of the Site.


2.1. In accordance with Law 34/2002, of July 11 and other applicable legislation, we inform you that this website is the property of the entity with the corporate name Grupo TodoLuminosos and N.I.F. number B87380457.


2.2. This entity has its registered office at calle GALERÍA DE ROBLES 4, 28004, Madrid. Spain".


2.3. You can contact Grupo TodoLuminosos at the phone number "91 2797 586 - 678 992 464" or at the email address “".


2.4. Unless expressly stated otherwise, communications with Grupo TodoLuminosos may be made by ordinary mail at the physical address or by email. The company will contact the User via email, at the address in its possession or provided in this regard.



3. Operation of the site.


3.1. Grupo TodoLuminosos reserves the right to modify, at any time, unilaterally and without prior notification to its users, the contents, structure, operation or access conditions of this site.


3.2. However, users of the site are aware and accept that some of the information contained therein could be incorrect, incomplete or outdated, or contain typographical errors. Grupo TodoLuminosos is not obliged to update the content of this site and will not be responsible for the non-updating of the information. It is the sole responsibility of the user to evaluate the accuracy and / or usefulness of any information, advice, opinion, or any other content available through this site.


3.3. Likewise, Grupo TodoLuminosos reserves the right to temporarily suspend, without prior notice, access to this site to carry out maintenance, updating, improvement or repair operations.


3.4. The user is prohibited from using this website to send, transmit or publish any illegal, threatening, libelous, defamatory, propagandistic, scandalous, obscene, pornographic material, or any other material that could give rise to civil or criminal liability. in accordance with the applicable legislation, these facts for which the user will be responsible in any case.


3.5. Grupo TodoLuminosos does not guarantee that this website or the servers that host it are free of viruses and other potentially dangerous software, as well as the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the legality, reliability or usefulness of the information and content provided by third parties through this site.


3.6. In general, this site may only be used by natural and legal persons with sufficient legal capacity in accordance with the applicable legislation. Exceptionally, minors who have previously obtained the authorization of their parents or legal guardians may use the site, who will be responsible for the use that the minor in their charge makes of the site.



4. User behavior. Prohibitions


4.1. The use of the contents and services offered by Grupo TodoLuminosos will be at the sole risk and responsibility of the user.


4.2. The company does not assume any duty or commitment to verify or monitor the content and information entered by users.


4.3. The user agrees to use the website and all its content and services in a diligent manner, always subject to the Law, good customs, and these general conditions, always maintaining respect for other users.


4.4. Likewise, the user undertakes to make appropriate use of the materials and information contained on the website, not using them to carry out illegal activities or activities that constitute a crime, that violate the rights of third parties, or that violate the regulation on intellectual property and industrial, or any other rules of the applicable legal system, being the only responsible to Grupo TodoLuminosos and third parties for the breach of what is established herein.


4.5. The user undertakes not to transmit, introduce, disseminate or make available to third parties, any type of material and information contrary to the Law, morals, public order and these general conditions of use.


4.6. In any case, the user must always provide truthful information that cannot lead to any type of confusion, as well as correct identification data, and never impersonating or on behalf of third parties.


4.7. In relation to the violation of any irregularity, remember that the IP address of your computer is recorded by simply accessing our website.



5. Protected areas of the website.


5.1. Generally, for the access to the services of Grupo TodoLuminosos, the subscription or registration of the user will not be necessary.


5.2. The use of certain services may be subject to the prior obtaining of a personal account by registering the user. This registration will be carried out in the manner expressly indicated on the website.


5.3. This site may contain restricted access areas, protected by identifiers and passwords or other security mechanisms. The user will not try to access these restricted access areas if he is not duly authorized by Grupo TodoLuminosos, nor will he try to bypass or manipulate the protection mechanisms established by it.


5.4. The user who has been authorized by Grupo TodoLuminosos to access any of these protected areas will be solely responsible for keeping strictly secret, and not disclosing to third parties, the identifiers, passwords and other security methods that Grupo TodoLuminosos makes available to them for access protected areas. The user will therefore be solely responsible for the damages arising from not keeping the aforementioned security mechanisms secret.


The user is informed that attempted unauthorized access to the restricted access areas of this site may be subject to civil and / or criminal liability.


6. Intellectual and industrial property.


6.1. All the contents of the site, including, but not limited to, trademarks, logos, graphics, images, sound and video files, software, programming code, texts, icons, and the names that identify services (hereinafter "the materials") are the property of Grupo TodoLuminosos and are protected by current legislation on intellectual and industrial property rights.


6.2. User access to this site does not imply any type of waiver, transmission or assignment, total or partial, of said property rights, for this reason, access to these contents or elements does not, under any circumstances, grant the user the possibility of its copying, sale, modification, reproduction, publication, assignment, transmission, or creation of new products or services derived from the information and elements contained herein.


6.3. That is why the user of this site may not, except with the express and written authorization of Grupo TodoLuminosos, copy, distribute, download, modify, delete, erase, alter, publish, transmit, or take advantage of any form of the materials that contains.


6.4. The user does not acquire rights or license in relation to the service or the elements in it, except the limited right to use the service in accordance with the applicable conditions. You can only use the contents or elements that you access through the services of Grupo TodoLuminosos for your own use and needs, forcing yourself not to carry out either directly or indirectly a commercial exploitation, or of the services, or of the materials, elements , or information obtained through them.


7. Data Protection and Privacy Policy.


7.1. In accordance with the provisions of current legislation on the protection of personal data, Grupo TodoLuminosos informs the user of the existence of a personal data file that contains the data that users enter on the site. Grupo TodoLuminosos is responsible for the file.


7.2. The user and owner of the data is informed, and gives their unequivocal consent, that by filling in the various forms their personal data will be incorporated into the automated files of Grupo TodoLuminosos, in order to be able to provide and offer our services as well as keep the user informed about the products offered.


7.3. Grupo TodoLuminosos is committed to fulfilling its obligation of secrecy with respect to personal data and the duty to treat them with confidentiality. For these purposes, it will adopt the reasonable security measures provided by law to prevent its alteration, loss or unauthorized access.


7.4. The user may exercise their rights of access, rectification, cancellation and opposition of their personal data in the terms established in current legislation, through "" or at GALERÍA DE ROBLES 4, 28004, Madrid. Spain.


8. Policy on the use of Cookies.


8.1. "Cookies" are text files that the servers that host websites send to their users' browsers. Cookies cannot be executed or contain viruses, and can only be read by the server that hosts the website.


8.2. This site requires the use of "Cookies" for its proper functioning.


9. Information transmitted by Users.


9.1. This site may contain public forums, chat rooms ("chats") and other mechanisms by which users can express their opinion and exchange files in electronic format. The information, communications and files sent through these forums and rooms, together with the email addresses and other communications disclosed by users will not be considered confidential material.


9.2. When users transmit or publish any type of information to this site, they will be granting authorization to Grupo TodoLuminosos to use said information, including, without limitation, the use, reproduction, transmission, publication or sending of said information for any purpose, including, without limitation limitation, reproduction, disclosure, transmission, publication or submission of such information.


9.3. Grupo TodoLuminosos does not assume any responsibility for the content of the information or communications sent by its users through these areas.


10. Exclusion of guarantees and Responsibilities.


10.1. All the information contained in this site is provided "as is", without Grupo TodoLuminosos granting guarantees of any kind, both express and implicit, regarding the accuracy, reliability and integrity of this site. Grupo TodoLuminosos does not grant any guarantee, explicit or implicit, including, but not limited to, guarantees for non-compliance with quality, merchantability or suitability for a specific purpose.


10.2. Grupo TodoLuminosos does not guarantee that this website, or the servers that host it, are free of viruses and other types of potentially dangerous software.


10.3. Grupo TodoLuminosos does not guarantee the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the reliability or usefulness of the information and content provided by third parties through this site. Although Grupo TodoLuminosos makes every reasonable effort to guarantee the availability, access, continuity, and infallibility of the operation and its services, Grupo TodoLuminosos does not guarantee them, as they may be interfered with by numerous factors beyond its control. Consequently, it will not be responsible, (within the limits established in the current legal system), for damages of any kind caused to the user as a consequence of the aforementioned unavailability, access failures and lack of continuity.


11. Limitation of liability.


11.1. Grupo TodoLuminosos will not be liable in any way for any direct or indirect damage, loss of profit or loss of data and / or customers arising from the use by users or from the inability to use this website.


11.2. This site may contain hypertext links ("Links") and referrals to other sites and web pages that may not be controlled by Grupo TodoLuminosos, in these cases Grupo TodoLuminosos will not be responsible for the content that may appear on said pages.


11.3. The user expressly agrees to exempt Grupo TodoLuminosos from any responsibility for the acts or omissions of the users based on the content hosted on this site.


11.4. The user expressly understands and accepts that any type of content, software or any other type of material, that he downloads or obtains in any other way through this site is done at his own risk, and that he as a user will be solely responsible of any damage or loss of data caused to your computer systems.


11.5. Grupo TodoLuminosos has used all reasonable means to ensure that the information on this site is correct. However, users of the site agree to know that some of the information contained in this site could be incorrect, incomplete or outdated, or contain errors.


12. Right of exclusion and partial nullity.


12.1. Grupo TodoLuminosos reserves the right to cancel, eliminate, or disallow the use of all or any of the services of the website to any user without prior notice if, at its discretion, and in any circumstance, the user is making use of wrong of it.


12.2. If a competent court decides that any of the provisions contained in these legal conditions is illegal or void, such provision will be excluded if legally required. The user expressly accepts that the rest of the provisions not excluded will not be modified, and that they will continue to be in full force.


13. Applicable Law and Jurisdiction.


13.1 This site is located and operated from Spain. All matters relating to this site are governed by Spanish law and are subject to the jurisdiction of the competent Courts and Tribunals of Spain, without the principles of conflict of laws being applicable. In those cases in which the user does not have the status of consumer, or whose domicile is outside of Spain, Grupo TodoLuminosos and the user will submit to the Courts and Tribunals of Madrid, expressly waiving any other jurisdiction that may correspond to them.


13.2. If the user decides to use or consult this site from outside of Spain, he must bear in mind that he does so on his own initiative, and that he is responsible for compliance with the relevant local laws.


14. Duration and review.


14.1. Although the legal relationship between Grupo TodoLuminosos and the user, derived from the access and use of the site, has an indefinite duration, it will be considered terminated when the company modifies these general conditions. At the moment in which the company announces the modification of the general conditions, and the user accesses and uses the services and contents of the site, a new legal relationship between both parties of an equally indefinite nature will be considered initiated.


14.2. Notwithstanding the foregoing, Grupo TodoLuminosos is empowered to suspend, interrupt, or terminate unilaterally, at any time and without the need for prior notice or just cause, the provision of any of the services it offers.


14.3. Grupo TodoLuminosos reserves the right to revise, unilaterally and without prior notice, these conditions of use at any time. The revised conditions will take effect as soon as they are published on this site. If the user makes regular use of this site, he should review the conditions regularly, and he will refrain from accessing the site if he does not consider any of the revised conditions acceptable. 



15. Delivery times for services


15.1. Delivery times vary depending on the type of shipment:


3 to 5 working days for normal deliveries. In the case of the Canary Islands, from 3 to 6 working days


2 to 3 working days Standard shipments. In the case of Ceuta and Melilla, the term is between 3 and 5 days.


And between 1 and 2 working days for express delivery.



16. Returns.


16.1. You can return a product in the following way: request the return through our website and a carrier will pick up the item at the address you indicate, always located in the same country in which you placed your order. The transport company will contact you. The return shipping costs must be paid by the customer. The products must be in perfect condition and with the corresponding proof of purchase.


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